Though its services are available through the main terminal, Avelo Airlines does not have a physical location at Kalamazoo Battle Creek International Airport. Avelo Airlines Kalamazoo Office at self-service kiosks or online via Avelo's website and mobile app, travelers may handle ticketing, check-ins, and baggage queries. While there isn't a physical customer service office at AZO, tourists can still get help from Avelo's customer service by phone or online chat. Travelers in Southwest Michigan looking for inexpensive flights will find Avelo Airlines to be a convenient option as it focuses on offering inexpensive travel alternatives with non-stop routes from Kalamazoo.