Organizational units for communication technology refer to the different departments or groups within an organization that handle various aspects of communication technology. These units are responsible for designing, implementing, maintaining, and managing the communication infrastructure of an organization.

1. Information Technology (IT) Department:

The IT department is responsible for the development, implementation, and maintenance of the organization's communication technology infrastructure. This department is responsible for ensuring that the organization's network, hardware, software, and databases are working efficiently and securely. It also handles technical support, troubleshooting, and user training for communication technology systems.

2. Telecommunications Department:

The telecommunications department is responsible for managing the organization's phone systems, voicemail, video conferencing, and other communication technologies. This department ensures that employees can communicate with each other and with customers, vendors, and partners effectively. It is also responsible for maintaining the organization's phone lines, hardware, and software to ensure that communication is not interrupted.

3. Network Security Department:

The network security department is responsible for protecting the organization's communication technology infrastructure from external threats such as cyber-attacks, viruses, and malware. It ensures that the organization's network is secure by implementing firewalls, intrusion detection systems, and other security measures. This department also develops and implements security policies and procedures to protect the organization's sensitive data.

4. Customer Service Department:

The customer service department is responsible for managing customer communication channels such as email, social media, chat, and phone. It ensures that customers can reach the organization easily and receive prompt, helpful responses to their inquiries. This department is also responsible for managing customer complaints and feedback and ensuring that customers are satisfied with the organization's products and services.

5. Marketing Department:

The marketing department is responsible for creating and executing communication strategies to promote the organization's products and services. It uses various communication technologies such as email, social media, and advertising to reach potential customers and build brand awareness. This department also works closely with other departments to ensure that communication strategies align with the organization's overall goals and objectives.

6. Human Resources Department:

The human resources department is responsible for managing employee communication and engagement. It ensures that employees are informed about the organization's policies, procedures, and expectations. This department also manages employee training and development, which includes training on communication technology systems and tools.

In conclusion, communication technology is an essential aspect of modern organizations. Organizational units responsible for managing these technologies must work closely together to ensure that communication is efficient, secure, and effective. Each of these units has a unique role to play in managing the organization's communication technology infrastructure, and they must work together to achieve the organization's goals and objectives.